RETURNS AND EXCHANGES

At Anna Design we pride ourselves on our quality and our customer service. We want you to enjoy your online shopping experience and be excited by your purchases. However, we are a small business. 

We do not exchange, refund or give credit notes for Change of Mind purchases. We do not exchange any sale items. 

If your product is faulty or broken please contact us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will endeavour to repair or replace your product. If the item is not available or repairable, we will give you a credit note to the value of your purchase. 

We will only accept faulty product claims within 1 month of purchase. 

INTERNATIONAL ORDER

Please note that we do not offer exchanges for international orders at this time.

If you have any questions, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .