DELIVERIES AND SHIPPING

Standard delivery within Australia

You will receive your order in approximately 5-7 working days. Please add:

  • $15 for shipping and handling within Australia (500g only)
  • $3.00 for gift voucher only purchases.

Items on back order may take longer than 5-7 working days. These will be sent separately with no additional postage charges applied. For your protection all parcels within Australia will be sent registered mail.

International deliveries

Countries outside Australia will receive orders in approximately 7-21 working days. Please add a fee of:

  • $30.00 for shipping and handling outside Australia
  • $3.00 for gift voucher only purchases.

On occasion, some shipments may take up to three weeks to arrive, depending on the amount of time it may take for an item to clear customs. Back order items may take longer than 7-14 days to deliver, these will be sent separately with no additional postage charges applied.

Postal charges for international air freight will be AUD30.00.

Postal charges do not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

Late deliveries

If you are trying to estimate when a package will arrive please consider the following:

  • Payment authorisation and address verification must be received prior to processing.
  • Orders placed after Midday will be sent the following day therefore not processed that day.
  • If you have not received your order within the days specified please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it